Check In & Out 

Check in is from 14.00 to 22.00.  For arrivals after 22.00, we require prior notification and reserve the right to charge a 'late arrival' fee of €30 per hour.

Check out is by 11.00 unless otherwise agreed upon.


Room Rates

Standard Room (€185) - Includes King Size bed, walk in shower, view over the courtyard or Rue de L'Eglise

Comfort Room (€235) - Includes King Size bed, walk in shower, bath tub, view over the vines of the Combe de Lavaux

Superior Room (€285) - Includes King Size bed, walk in shower, bath tub, view over the vines towards the village

In addition, there is a local Tourist Tax payable per person of €0.75 for all guests over the age of 13.

We accept Visa and Mastercard and reserve the right to pre-authorise credit cards prior to arrival.


WiFi

WiFi is available throughout the property without charge.


Additional Beds & Accessible Areas 

Rollaway beds suitable for small children or young adults are available for €25 per night.

Cots/cribs for children under 2 years old are available for €10 per night.

The maximum number of extra beds or children's cots permitted in each room is 1. Any type of extra bed or child's cot/crib is available only upon request and needs to be confirmed by management prior to your arrival.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

The ground floor of the property, including one Standard Room, is wheelchair friendly.


Organic Buffet Breakfast

We charge €15 per person for breakfast, which includes a selection of daily fresh breads and croissants, confitures from a small artisan producer in the Alpilles, fresh fruit according to the season, yoghurts, cheeses and artisan saucisson from Dijon Market, and eggs cooked to order. A wide selection of green and black teas and freshly ground coffee is also available.


Pet Policy

Because of the limited number of rooms, allergy issues, and our poor experience of exactly what constitutes a 'small, well-behaved dog,' we regretfully do not accept pets into the bedrooms.


Smoking Policy

All of our rooms and buildings are non smoking. Because of our limited number of rooms, we enforce this policy rigorously for the benefit of all our guests. Any guest found smoking in the bedroom will be asked to leave and will be charged a €150 fee for specialist cleaning services.  There is a designated smoking area to the rear of the property.


Transport Information

We are 3km from Gevrey station, which does not operate a taxi service, but if we are able to come and collect you we are pleased to do so. 

Gevrey Chambertin is 13km from Dijon Station, where there is a regular supply of taxis. The fare is about €35. 

We work with local taxis and private hire companies and can arrange transport or airport collection as required.


Parking Policy and Wine

Free and secure parking is available on site.

We offer overnight storage facilities for wine in our vaulted cellars without charge. However should guests wish to consume their own wine on the premises, we reserve the right to apply a 'droit de bouchon' or corkage charge of 15e per bottle.


Bicycles

We have 7 bicycles on site, which are available for guests to use without charge.


Cancelling Your Reservation

For short stays - two days or less - the room can be cancelled without charge at any time up to 24 hours before the date of arrival. For example, if your check in is on the 5th, your reservation can be cancelled without charge up to midnight on the 3rd. 

For long stays - three days or longer - we reserve the right to ask for prepayment in full 8 weeks before the day of check in. 50% of the room cost will be charged if your reservation is cancelled between 8-4 weeks prior to arrival date. In the event you should need to cancel your stay less than 4 weeks prior to arrival date, 100% of the room cost will be charged.

Cancellation terms for stays of 6 days or longer are mutually agreed at the time of booking.


Privacy Policy

 

LEGAL & PRIVACY

We’d like to assure you that we are committed to protecting the privacy of all our users. We will ensure that the information you provide us with is kept private and confidential, and we will only use it to provide the services you request.

Online Security

Our online booking engine is provided by Booking.com and your information is stored on their servers and not Les Deux Chevres.  If you make your reservation direct with us over the phone or by e mail, we only make a note of such information as is relevant to your reservation, and we do not use that information for any other purpose, apart from occasional marketing e mails for the hotel or our wine club.  For this service we use Mail Chimp, and there is an option on every e mail that you receive from Mail Chimp to unsubscribe from the database that they hold on our behalf, in which case you will not receive any more marketing e mails from Les Deux Chevres or its associated entities, and your name and e mail address will no longer be accessible to us.

Data Protection

Your personal information refers to the data obtained from you in connection with the service provided. Your privacy is important to us and we promise to respect your personal information.
Information is collected lawfully and we will do our best to ensure that your details are accurate and up-to-date.

We will use your personal information for the following reasons so that we can provide you with a first class service:
•    To confirm, update and improve customer records
•    Identify and inform you of services that may be of interest
•    Analyse and develop a relationship with you

Personal information you supply us with and the information about your use of services will only be used by Les Deux Chevres or our wine club, The Purple Mustard Club, to tell you by letter, telephone or email about services that may be of interest to you. 

Information You Voluntarily Provide

When you complete a booking, sign up to our newsletter, consult with our service team, send us an email, or communicate with us in any way, you are voluntarily giving us information that we collect. That information may include either your name, physical address, email address, IP address, phone number, credit card information, as well as details including gender, location, purchase history, and other demographic information. By giving us this information, you consent to this information being collected, used, disclosed, transferred or stored by the hotel or our third-party providers as described in this privacy policy. In the interest of your privacy, we only collect, use and retain information reasonably required for our legitimate business interests, such as processing bookings and queries or providing you with marketing materials.

How we Protect your Information

We take reasonable and appropriate measures to protect Personal Information from loss, misuse and unauthorised access, disclosure, alteration and destruction, considering the risks involved in the processing and the nature of the personal information.

Our website is hosted on a secure https server provided by Square Space which is scanned on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit card information you supply is encrypted via SSL Secure Socket Layer technology, or kept by us in a secure place and environment with limited access.

Access to Personally Identifiable Information

If your personally identifiable information changes or you wish your information to be removed from our records, you may update or delete it by emailing reception@lesdeuxchevres.com. We will give you access to your personally identifiable information that we hold within 30 days of a request to access.  If you wish to stop receiving email newsletters, click on the unsubscribe link on any of the newsletters.

How Long Personal Data is Kept

We will retain your information for as long as required to deliver your service, agreement or resolve any issues, or until advised not to. Please note that we cannot always delete records of all historical data. For example, we are required to retain certain records for financial reporting and compliance reasons.

Third Party Websites

Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.

Our website includes links to other websites, whose privacy practices may be different from ours. If you submit personally identifiable information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Changes to Privacy Policy

We may make changes to this privacy policy, which come into effect upon updating this page. We recommend reviewing this privacy policy so you are aware of any changes that affect what you are consenting to by interacting with the website, submitting a query, making a booking or otherwise interacting with Les Deux Chevres.